Service Industry News

For more than 29 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Homeowners’ issue: A gift for valued clients

By Marcelle Dibrell

In honor of National Drowning Prevention Month, Service Industry News has a gift for service professionals to give to their valued customers.  Our 2018 Homeowners’ Issue, which promotes water safety and drowning awareness, is once again entirely free for distribution to pool owners nationwide. Service Industry News is committed to stopping drowning this year, but we need your help to get the word out. 

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Water-testing techniques do matter

By Marcelle Dibrell

Testing remains the single most important tool in a service professional’s arsenal for ensuring both the safety and balance of the water. 

In fact, for a pool and spa service professional, water chemistry testing is the only way to know that you have achieved water balance and sanitation. It is not enough to visually confirm that the water looks clear, and is therefore in good shape. Clear water is not an indicator that bacteria or algae is not present, and it says nothing about whether the water could be damaging to the pool’s surface, plumbing and equipment. 

But testing is only useful if the tester is observing the proper testing techniques. That is the only way to ensure any level of accuracy or precision. It is essential to follow a simple standard operating procedure for sample collecting and testing. 

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Embrace professionalism with trade associations

As busy as pool and spa business owners may be, it makes good business sense to join industry associations. 

In the pool and spa industry, there are foundations focused on education, certification, and standards; associations for networking, camaraderie, and assistance; alliances for safety; councils for lobbying and governmental advocacy; groups that strictly offer insurance; and organizations that offer some combination of these. 

Members of these organizations are apt to be loyal; like Coca Cola versus Pepsi fans, or Mac versus PC users, a lot of members are inclined to stick for life.

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