Service Industry News

For more than 28 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Alternatives can provide ‘killer’ back-up plan

By Marcelle Dibrell

Ensuring water sanitation is arguably the most important aspect of a service technician’s job, and becoming educated about the different ways it can be achieved has become a necessity for service pros.

Over the years, the old standby —chlorine — has been asked to move over and make some room for an ever increasing list of chemicals and equipment that promise to accomplish the same goals. 

Trade shows and training facilities across the nation have put a growing emphasis on educating professionals about alternatives to chlorine. Hundreds of classes are taught each year on the installation, maintenance and repair techniques for newer sanitation technology.

Because their customers demand it, service professionals who want to stay current have no choice other than to learn about modern water sanitation options.

Pool owners are motivated by a variety of reasons to seek alternatives to chlorine. Some people believe that they are allergic to chlorine. Some seek a more “natural” approach to water sanitation. Some are convinced that an alternative may offer superior performance. 

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Testing is only true measure of water quality

By Doug Walsh

Pool and spa service professionals are not just people who wield a T-Pole, brush and a 4-pack of chlorine jugs.

Sure, making certain that their pools look great and maintain a sanitizer residual each week are part of the job, but clearing the pool of debris and pouring in some chemicals does not define the true professional.

Customers expect — and, indeed, successful technicians provide — a number of critical services that make them invaluable, including preventing bather illness, providing bather comfort, and protecting the pool structure and equipment from damage.

Just what is the common denominator to make these things happen? The answer is simple yet oh so complicated. They must monitor two important water chemistry parameters: water balance and water sanitation.

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Water-neutral pools capture every drop

By Marcelle Dibrell

Establishing access limits to the California water coffers has led some residents to come up with creative conservation ideas. 

The state is no stranger to drought and has already taken major steps to limit water consumption. 

For example, during the last major drought of the ‘90s, they retrofitted virtually every toilet in southern California, installed low-flow shower heads, and other low-flow plumbing fixtures, resulting in a 20-percent decrease in water consumption today, despite an increase of 5 million more people. 

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