Service Industry News

For more than 28 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Carbon monoxide: the silent killer

A silent killer that often strikes in winter, carbon monoxide is a real threat for indoor or poorly ventilated swimming pools that has sadly made a lot of headlines this year. A lawsuit filed early this month blames Best Western International, the owners of the hotel, a gas company, one of its employees, and a local heating technician for the deaths of Daryl and Shirley Jenkins. The Jenkins died of carbon monoxide poisoning in 2013 while vacationing at a Boone, North Carolina Best Western hotel.

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Refinishing jobs can bolster the bottom line

By Marcelle Dibrell

Not all service jobs were created equally, and there are some jobs that select service technicians do that command well over the average $80 per hour repair charge. Most pool service companies offer a variety of services, including pool cleaning, chemical maintenance, and equipment repair.  But there are some bigger ticket items that only a few pool services offer and these jobs are specialized, technical, and carry with them a nice profit margin.

In our last edition of Service Industry News, we covered new pool start-ups and openings and some of the special service opportunities that spring ushers in.  In this edition, we’ll continue that thread with some of the jobs that service professionals do to refinish pool surfaces to make them look their very best.  Today’s pool owners are offered a variety of options for refurbishing their pools, in keeping with their financial resources, preferences, and the current condition of the pool. With plaster pools, the most common job performed by service professionals is an acid wash, a topic we covered in our last issue. But for more seriously affected pools, or pool owners seeking a truly superior look, beyond complete remodeling, the options are:

Replastering

While this is not a typical service job, service professionals will need to be on hand when the replastering is complete.  Newly plastered pools have specialized needs that service professionals know how to address.

Painting

This is the most common resurface technique handled by service professionals. Plaster surfaces are regularly painted to enhance the look of the pool plaster and when acid washing will no longer remove stains.  While most anyone can paint, there is special training, surface preparation, and application technique that is essential in painting plaster pools.  Improper technique leads to disastrous results so most pool owners won’t hesitate before they make the decision to call a professional.  Those with expertise are finding pool painting can make for a major profit center.

Vinyl Liners

While these are normally installed over previously lined pools, some innovative pool professionals are installing over previously plastered pools, a creative solution to some structural problems at a fraction of the price of replastering.  But while the liner may come cheap, the installation service does not.

Fiberglass

There are plenty of customers who don’t mind springing for a fiberglassed pool, and they love the sleek durability and ease of maintenance.  Promising lengthened service life, some professionals have incorporated fiberglassing as part of their offered services.

In this issue, we’ll take a look at some of these procedures, the common spring chores that bring in the big dollars to professionals that have the proper licenses and training to offer refinishing options.

Paid subscribers have full access to the complete coverage on refinishing jobs. Read the entire issue — and every issue —  by ordering your subscription today online. Become a subscriber by following this link. Or, contact our circulation department at 949-916-0292 or email serviceindustrynewscd@yahoo.com for details.