By Marcelle Dibrell
With the swim season upon us, Service Industry professionals are hard at work keeping America’s backyard swimming pools in tip-top shape. Industrious service techs have a grueling schedule. Some are working 12 hour days, off to their first accounts at dawn (customers allowing) and they don’t stop until they drop.
For most, the work doesn’t end with the last visit to a customer’s swimming pool. No, then it is time to review billing, ordering, new client quotes, scouting and more. And in their “spare time,” they are attending meetings and getting new product educational training.
Whether you are the owner and operator or an employee of a pool maintenance firm, summer means that you hit the floor running, because depending on where you live, the competition can be fierce, especially in areas of high-pool density. For service techs, maintaining a pricing structure commensurate with the value of the service is essential. And to do so, it’s also important to know what the competition is charging for similar services.