Service Industry News

For more than 29 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Cyanuric acid alters chlorine/pH link

By Marcelle Dibrell

Cyanuric acid might be the one of the most commonly used and least commonly understood chemical added to swimming pools. Most know that cyanuric acid is used in outdoor swimming pools to prevent chlorine from rapidly dissipating due to UV degradation. Some are aware that cyanuric acid affects chlorine’s disinfection rates. But not many understand why. 

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Teaching has always been in his blood

Steve White of Underwater Pool Masters Inc. in West Boylston, Massachusetts has appeared in numerous industry publications and has always dreamed of appearing on the front page of Service Industry News, his first exposure to service-based news.

“Since I first got my start more than 40 years ago, this publication has remained my favorite,” he said.

Our team could not be more honored by such kind words but it must be said that White’s studious background extends well beyond this newspaper.

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Better to insure that you are doing a good job

By Marcelle Dibrell 

For small business owners within the pool and spa service industry, there is little that is more important than insurance coverage. We live in an increasingly litigious world with increasingly high standards of care. Those standards necessitate the backing of a good insurance policy.

The water isn’t sanitized, causing sickness. The equipment isn’t grounded or bonded, causing electrocution. The heater isn’t vented, causing carbon monoxide poisoning. A VGB cover isn’t installed, causing entrapment. The gate was left open, ultimately leading to a drowning. 

Those are the big ones. 

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