Service Industry News

For more than 29 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Industry Survey Results: Small companies have competitive edge

By Marcelle Dibrell

With the swim season upon us, Service Industry professionals are hard at work keeping America’s backyard swimming pools in tip-top shape. Industrious service techs have a grueling schedule. Some are working 12 hour days, off to their first accounts at dawn (customers allowing) and they don’t stop until they drop. 

For most, the work doesn’t end with the last visit to a customer’s swimming pool. No, then it is time to review billing, ordering, new client quotes, scouting and more. And in their “spare time,” they are attending meetings and getting new product educational training. 

Whether you are the owner and operator or an employee of a pool maintenance firm, summer means that you hit the floor running, because depending on where you live, the competition can be fierce, especially in areas of high-pool density.  For service techs, maintaining a pricing structure commensurate with the value of the service is essential. And to do so, it’s also important to know what the competition is charging for similar services.

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World's Largest Swimming Lesson hopes to save lives!

The World's Largest Swimming Lesson™ will debut on Thursday, June 22, as waterparks, pools and other aquatic facilities around the globe will host local swim lessons in an effort to promote the message that Swimming Lessons Save Lives.


Swimming is a life-saving skill for children and a vital tool to prevent drowning, the second leading cause of unintended, injury-related death for children ages 1-14. The World's Largest Swimming Lesson was created to serve as a platform to help local community aquatic facilities and the many different national, regional and state wide water safety and drowning prevention organizations work together to tell this important story on a local and national level.


The National Drowning Prevention Alliance supports Team WLSL and encourages members and aquatic facilities to join the effort by  registering as an official WLSL Host Location or volunteering for the 2017 event.  More information and registration is available at  www.wlsl.org.