Service Industry News

For more than 29 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Embrace professionalism with trade associations

As busy as pool and spa business owners may be, it makes good business sense to join industry associations. 

In the pool and spa industry, there are foundations focused on education, certification, and standards; associations for networking, camaraderie, and assistance; alliances for safety; councils for lobbying and governmental advocacy; groups that strictly offer insurance; and organizations that offer some combination of these. 

Members of these organizations are apt to be loyal; like Coca Cola versus Pepsi fans, or Mac versus PC users, a lot of members are inclined to stick for life.

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Consider all variables when picking a start-up

Not all pool and spa service professionals are willing to perform new pool chemical start-ups. In an increasingly litigious world, the wide array of plaster problems that may result, either from poor plaster workmanship techniques, or improper water chemistry, may cause some service technicians to decide that it is simply not worth the risk.  

There’s also the fact that the interior cosmetic finish of a pool or spa is handcrafted in an uncontrolled environment. So even if the plasterer did a perfect job, and even if the water chemistry is spot-on, some environmental conditions can lead to discolorations, crazing, cracking and surface staining.

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