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2016 tech choice on chemicals and testing

The third 2016 Service Industry News Survey issue focuses on regional preferences for the types of chemicals and tests that service professionals use to sanitize and maintain their pools. 

The data is tabulated from the responses to a yearlong survey made available to at least 10,000 service technicians. Responses arrived from 22 states, from firms representing 1,330 service professionals, who provided information on a variety of aspects of their businesses, including billing practices, types of services offered, and the chemicals and testing methods that they prefer.

In this issue, we focus on some of the differences in the chemicals used and testing methods preferred on a regional basis from answers given to a detailed survey.

Service professional provided information on which forms of chlorine they prefer as well as the price they pay to use it. Technicians revealed their chemical testing practices, from DPD, OTO, ORP to test strips. They gave information concerning any specialty chemicals they may use, including algicides, clarifiers, and enzymes, among others. They reported whether they regularly encounter salt water chlorine generators along their routes. They also gave data on how many of their pools are equipped with automatic pool cleaners.

Responses to the survey are divided into 8 regions of the country, enabling readers to get a sense of how their business practices compare to other service professionals in their area. Survey response was heaviest from the Sunbelt states — California, Arizona, Texas, and Florida in particular — so data from those regions is likely more reliable. 

For example, this year the reader response from California totaled 47 percent. Data from that region alone comes from service firms who clean, maintain, or repair almost 17,000 pools a year. For this reason, and because the state has a lot of climate variation, data from California is presented in two halves. Similarly, Florida has an exceptionally large pool service population. Furthermore, the region’s pool culture is different from other areas of the Southeast so the state is treated as its own region. 

We thank all of those who took part in this year’s survey, making it possible to see today’s regional trends. 

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