Service Industry News

For more than 29 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Automatic cleaners: A service pro's friend

By Marcelle Dibrell

Any service that can be automated presents the potential of lost jobs, and automatic pool cleaners once presented that threat to the pool and spa industry. 

When they first came out, passionate sales people peddled the cleaner’s ability to keep pools so spotless that homeowners could replace their pool techs with a machine. Now, automatic cleaners have come full circle.

While vendors were enthusiastically overselling the abilities about cleaning systems, service professionals were often disparaging the cleaning systems units.

But then the manufacturers got smart, and began marketing their units to the service professional. And then professionals began trying out the units on their customer’s pools. Technicians saw how much time could be saved by using automatic cleaners to replace manual vacuuming. Many professionals became sold on the idea. 

In addition to providing time to garner more accounts, they also represent an extra pool-side item that will eventually require maintenance and repair. Many techs specialize in their maintenance, and it has come to the point where many service professionals avoid pools that do not have cleaners.

Today’s automatic systems are able to clean pools better than ever. Their increasing use throughout the country is evidence of their effectiveness. 

In fact, the Service Industry News 2014 Industry Survey shows that their acceptance and use by a once doubtful Service Industry is at a high. Nationwide, more than 70 percent of the pools reported on respondents’ service routes are equipped with an automatic cleaner.

At the top of the list are pools serviced in Northern California and the Southwest, where a whopping 91 and 83 percent of the pools are equipped with an automatic cleaning device of one kind or another. Except for the state of Florida, where about a quarter of the pools were reported equipped with a cleaning system, just about half or more of all pools in every region of the country has an automatic cleaner on board.

Paid subscribers have full access to the complete coverage on pool and spa automatic cleaning systems. Contact our circulation department at 949-916-0292 or email for details.