Service Industry News

For more than 29 years, Service Industry News has served as the voice of the pool and spa service professional. A twice monthly newspaper, the staff covers featured stories on equipment installation, trouble-shooting and repair; water chemistry and business issues facing the industry; and news pertaining to the interests of the pool and spa technician.

In addition to the newspaper, we have produced three technical books used throughout the industry as training and reference guides. The Professional Pool Technicians' Guide to ChlorineGuide to Alternative Sanitizers and the Guide to pH, Alkalinity, Water Testing and Water Balance are compiled from articles that originally appeared in our newspaper.

We've also updated and republished an industry classic on pool care, Charlie Taylor's Everything You Always Wanted to Know About Pool Care. This light, easy-to understand and illustrated book has long been a part of any complete library on pool care. Now, it's also available in Spanish!

Call 949-916-0292 to order a subscription or purchase any of our products.

Consider ‘Lube Tube’ for squeaks, leaks & seals

Lube Tube premium O-ring lubricant from Roper Products of American Fork, Utah, is ideal for all pool and spa applications, including filters, pumps and other equipment. Roper Products says, “If it squeaks, leaks, rubs, scrapes, slides, binds, grinds or requires a seal, it needs Lube Tube.”

Lube Tube lubricates and seals with a patented barrier of PTFE, and its unique formula containing silicon dioxide eliminates the need for multiple lubes. Safe on metals, rubber, plastics, fabric, wood, leather, painted surfaces, etc., Lube Tube is waterproof, odorless, non-toxic, non-staining, non-flammable, non-corrosive, non-rusting and biodegradable. It’s also environmentally safe with a USDA H-1 listing.

Lube Tube will not melt, dry out, form gummy deposits, separate, crack, evaporate, run or drip. Viscosity remains the same in hot or cold temperatures with a range of -65 to 500 degrees.

For more information, contact Roper Products, Dept. SI, P.O. Box 393, American Fork, UT 84003. Telephone 801-368-7990. Visit the company Online at

Glacier Coolers’ ‘Iceberg’ will chill hot pool water

The Iceberg GPC-210 pool cooler by Glacier Coolers LLC of Scottsdale, Ariz., efficiently reduces water temperature in pools of up to 30,000 gallons.

This low-amperage unit employs an electric-fan cooling system that, unlike a heat pump, requires no freon or gas, so it is inexpensive to operate. The Iceberg circulates pressurized pool water over a medium and heat is removed by the air flow of the fan. Chilled water is then pumped back into the pool through pool returns. On average, it takes 12-to-14 hours to decrease pool water temperatures by 10-to-15 degrees.

The unit runs with the pool pump, and is easily incorporated into existing plumbing and automated control systems. Optional temperature controls are available for manual pool systems. The Iceberg comes with a one-year limited warranty.

For more information, contact Glacier Pool Coolers LLC, Dept. SI, 10310 N. 135th Way, Scottsdale, AZ 85259. Telephone 480-272-7700. Or visit the company online at

Guard pools with Merlin’s ‘Safe ‘n Secure’ fencing 

Safe ‘n Secure Fencing, by Merlin Industries of Hamilton, N.J., is the ultimate in backyard barriers. 

Safe ‘n Secure Fencing is an integrated system of 12- by 4-foot panels locked together with spring-lock hardware. Each panel is constructed of weather-resistant, heat-sealed black mesh that provides better visibility of the pool. 

The system uses aluminum quad-core poles that are available in several colors, and the individual panels, or even the entire fence, can be easily removed by an adult.  Standard openings are created where two sections come together, for easy gate placement.  Alternately, an optional self-closing and latching gate can be ordered: fence height is 48 inches. 

Safe ‘n Secure Fencing comes with a 2-year limited warranty. 

For more information, contact Merlin Industries, Inc., Dept. SI, 2904 E. State St. Ext., Hamilton, NJ 08619. Telephone 609-807-1000. Or visit the company online at 


‘Energy Star’ on Zodiac variable-speed pumps 

Zodiac Pool Systems, Inc., of Vista, Calif., announces that its Jandy Pro Series multi-speed pool pumps are now Energy Star qualified. 

The new rating covers 18 pump models, including the variable-speed VS-FloPro™ and ePump™, and the two-speed Stealth™, FloPro, and PlusHP.  Multi-speed pumps save energy by reducing pump speed; a reduction of 1/2 of the speed means 1/8 of the energy consumption. 

Certified pool pumps save over $1,000 over their lifetime, pay for themselves in five years, run quieter, and prolong the life of a pool’s filtration system. On average, Energy Star pumps are 30- to 72- percent more energy efficient than standard models. 

Jandy Energy Star pumps are also compatible with the Jandy Pro Series’ Versa Plumb® system. The system consists of a pool pump, filter, heater, valves, salt system and sweep elbows that are all engineered to work efficiently together. 

Versa Plumb offers 50 percent more hydraulic efficiency and saves 40 percent in installation time.  The system also uses 50 percent less plumbing pipe and fittings, and requires less horse power. 

Zodiac is a leading global manufacturer of differentiated pool and spa products. With their rich heritage of innovation excellence, they develop some of the world’s leading products that afford customers a better life. 

For more information, contact Zodiac Pool Care Inc., Dept. SI, 2620 Commerce Way, Vista, CA 92081. Telephone 800-822-7933. Or visit the company online at


Trident Ultraviolet Series 5 Sanitation System


Trident Ultraviolet of Marina Del Rey, Calif., introduces the Series 5 ultraviolet sanitation systems, a new level of high performance for the marketplace at a cost heretofore not available. 

With these low cost systems owners of ponds, spas, fountains and even above-ground pool owners can economically obtain this important level of safety and protection beyond normal sanitation systems that only UV provides. 

By immediately neutralizing the micro organisms that are resistant to old fashioned sanitation methods (including chlorine and salt chlorine generator systems), the maximum sanitation level is achieved and the highest water quality is produced.


SSC Pool Gasket & Seal sells replacement parts

SSC Pool Gasket and Seal of Narragansett, R.I., manufactures swimming pool and spa replacement parts and accessories, and has been doing so since 1994. 

SSC only sells direct to dealers and service companies; there is no distributing and no availability of products to consumers or the general public: going to the source will usually save money. 

SSC has an extensive list of gaskets, O-rings, and seals, but many other items are also available, including drain rings, hoses, valves, vacuum heads, skimmer parts, brushes, repair kits, etc. With over 2600 listings, the SSC can handle most pool industry professionals needs. 

SSC prides itself on its good customer service. Orders are usually shipped on the same day. Minimum orders are not required, and U.S., Canada orders of $750 are shipped for free. 

For information contact, SSC Pool Gasket and Seal Co., Dept. SI, 10 Dean Knauss Road, Narragansett, RI 02882. Phone 800-863-5800. Online

2013 Val-Pak catalog for hard-to-find pool parts

Val-Pak Products of Santa Clarita, Calif., is a family-owned business that produces replacement and repair parts for swimming pools and spas. 

Established in 1979, when owner Ben Solakian could no longer get pump parts from the original manufacturer, the company has grown into a major provider of hard-to-get or out-of-stock items that enable pool professionals to maintain existing equipment. 

Today, Val-Pak produces over 700 parts that can be easily accessed in its user-friendly catalog. Pump parts are a specialty, but Val-Pak manufacturers just about everything the pool tech might need. 

All production is done in-house, with the main operations carried out at Val-Pak’s 34,000-square-foot Santa Clarita facility; there is no outsourcing. Absolute control over all aspects of production allows the company to focus on quality: with its state-of-the-art machinery and injection molding equipment, Val-Pak delivers expertly engineered and manufactured parts that meet the pool and spa industry’s most demanding standards. 

For information contact, Val-Pak Products, Dept. SI, 20731 Centre Point Way, Santa Clarita, CA 91350. Phone 800-798-5123. Online

Ultra-fine ‘Volcano bag’ new from Hammer-Head

Hammer-head of Delrey Beach, Fla., has introduced its finest pool vacuum bag, the HH 1510 Ultrafine Volcano Bag. With its unique, patent-pending no-lead design, this newest bag has been tested to pick up 95% of fire ash and DE powder. 

The new Ultrafine Volcano Bag with cleat is 75- microns, which is quite small, with a micron being one-millionth of a meter, or about .00003937 inches. As far as debris is concerned, anything below 40- microns is not easily visible to the human eye. Use this ultrafine bag for special cleanups. 

Authentic Hammer-Head debris bags are handmade in the U.S. and are warranted against defects of workmanship. To avoid wear and tear, do not drag a debris bag on the bottom of the pool, or across the deck or coping; empty frequently while vacuuming; and store in a clean dry place out of sunlight . 

For information, contact Hammer-Head, Dept. SI, 1250 Wallace Dr., Ste. D, Delrey Beach, FL 33444. Telephone 866-887-7983. Online 


Latham Intl’ ‘Ultra-Seam’ invisible seam pool-liners

 Latham International of Latham, N.Y., introduces its exclusive Ultra-Seam invisible pool-liners for inground swimming pools. 

Ultra-Seam, an entirely new category of vinyl-liner, is made from an exclusive process that creates seams that are not only stronger, but almost impossible to see. 

Standard liners, with their visible seams on the pool floor, are distracting and detract from a pool’s beauty. Ultra-Seam invisible pool-liners create a more finished and elegant look. 

Latham International has manufacturing facilities in Canada and the U.S., offering the fastest turnaround of liners in the industry and having multiple manufacturing locations also results in lower shipping costs. 

For more information contact, Latham Pool Products, Dept. SI, 787 Watervliet Shaker Road, Latham, NY 12110. Telephone 800-833-3800. Or visit online at 


‘Little Giant APCP-1700’ submersible pool pump

Franklin Electric of Bluffton, Ind., manufactures the Little Giant APCP-1700 pool cover pump which is suitable for a wide range of commercial, industrial, and residential applications such as draining pool covers and for transfer or recirculation applications. 

The submersible 1/3-HP Little Giant pool cover pump has a removable intake screen for easy cleaning. Operating automatically, it turns off in 1 1/2-inches of water and turns on in two inches of water. Features also include 1-inch FPT discharge; a 3/4-inch garden hose connection and a 25-foot cord. 

For information contact, Franklin Electric Co., Dept. SI., 400 E. Spring St., Bluffton, IN 46714. Telephone 260-824-2900. Online 


Protect against drowning with RJE’s ‘Safety Turtle’

RJE Technologies, Inc. of Irvine, Calif. offers the Safety Turtle personal immersion alarm as the ultimate way to protect from the danger of drowning. 

The Safety Turtle Alarm is attached to a band that is worn around the wrist. When the Turtle is immersed in water a base station registers a warning sound that repeats until the system is reset. Continuous sounding of the alarm makes this device unique. 

With the exception of some saltwater limitations, the Safety Turtle works with any pool, hot tub, pond, river, or lake. Both the wristband and the base station are portable, so the Safety Turtle can be used anywhere. This is a great feature where unfamiliar surroundings and less security tend to increase the risk of accidents. 

The sensors of the Safety Turtle personal immersion device operate on a non-replaceable battery that lasts 3-4 years. The device has a 150- to 200-foot range from the Base Station. 

For more information contact, RJE Technologies, Inc., Dept. SI, 15375 Barranca Pkwy., Suite B-107, Irvine, CA 92618. Telephone 877-467-6627. Online


Purity Pool ‘Wonder Weir’ universal replacement 

The Wonder Weir by Purity Pool Products of Whitmore, Calif., is a universal, high-performance replacement weir. Two foam blades provide the ultimate in skimming efficiency with all levels of suction. 

Wonder Weir features a double-action design which ensures that it will work well even with very low suction. The spring-loaded rod fits securely in any skimmer. This weir is ideal for automatic suction cleaners and two-speed pumps. 

While the 8 3/8-inch size is the most popular by far, one of the greatest features of the Wonder Weir is that it can be trimmed on-site to fit any skimmer. 

Many pool service professionals simply order the 12-inch size and cut it down to fit.

Additionally, the foam can be trimmed to work around damaged or irregular skimmer openings. 

For more information contact, Purity Pools, Inc., Dept. SI, P.O. Box 160, Whitmore, CA 96096. Telephone 800-257-1961. Or visit the company online at 


Pool Blaster ‘Grit Gitter’ makes cleaning fun, easy

Water Tech Corp., of East Brunswick, N.J., produces the Pool Blaster Grit Gitter — an underwater vacuum that is powered by hand. 

The Grit Gitter solves the problem of how to quickly spot clean a pool or spa. Simply place it over the debris, squeeze and the job is done. 

The Grit Gitter may be simple, but it is the product of engineering ingenuity, converting the strength of the service technician’s hand into a powerful underwater cleaning system. 

The Grit Gitter is great for vacuuming grit and debris from tight corners. The Grit Gitter floats on the surface of the water until it is needed. There’s nothing to get out, nothing to hook up, and nothing to plug in. Just grab it and go. 

The Grit Gitter is available in two different sizes: the standard Grit Gitter measures 9-inches long; and the Grit Gitter Stretch is 30-inches long. 

For more information contact, Water Tech Corp., Dept. SI, 10 Alvin Ct. Suite 111, East Brunswick, NJ 08816. Telephone 800-298-8800. Or visit online at 


Skimlite’s new adaptable ‘E-Z ship’ aluminum poles

Skimlite Manufacturing of Salinas, Calif., has produced the new E-Z Ship Aluminum Poles that snap together for different length poles. 

Sectional poles snap securely together to make straight poles into lengths of 12-, 16-, 18- or 24-feet. When assembled, E-Z Ship Poles have one end with the standard 1/4-inch holes to receive all standard pool tools and a white hand grip on the other end. 

E-Z Ship Poles are made of clear anodized drawn aluminum tubing with a wall thickness of .042 inches. This drawn tubing is the strongest made in the industry. 

For more information contact, Skimlite Mfg., Dept. SI, 1518 Moffett St., Suite E, Salinas, CA 93905. Telephone 831-422-1722. Online


Jack’s ‘The Blue Stuff’ removes stubborn grime

Jack’s Magic of Largo, Fla., has acquired the Blue Line of performance products, and now offers Jack’s Magic Blue Stuff, also known as Power Blue Water Line and Tile Cleaner, to break down oily, sun-baked dirt instantly without scrubbing. 

Penetrating agents and complex surfactants go to work immediately to dissolve stubborn grime without effort. 

Blue Stuff’s propriety blend is also effective in removing copper from water. Very stable in higher chlorine levels, Blue Stuff can be used in many fountain and water applications. 

An initial dose consists of one-quart per 10,000 gallons of water and in problem areas two quarts are recommended, but regular maintenance levels require 10-12 ppm. To determine the amount needed to achieve this level, water should be tested on a weekly basis. 

For more information contact, Jack’s Magic Products, Dept. SI, 12435 73rd Ct, Largo, FL 33773. Telephone 800-348-1656. Online 


Solar’s Sun Rings offers eco-friendly ‘Bio-Active’

Bio-Active Clarifier — manufactured by Japanese-owned BiOWiSH Technologies — for Solar Sun Rings, Inc., of Temecula, Calif., converts organic wastes into harmless nitrogen and carbon dioxide gas. 

Unlike chemical clarifiers, Bio-Active does not leave any residue that harms the environment. 

Easy-to-use Bio-Active Clarifier works by eliminating the nutrients that support algae growth. Bio-Active Clarifier is 100-percent organic, natural, biodegradable and non-toxic. 

One 8-ounce pouch of Bio-Active is ideal for small to medium-sized bodies of water, where one-volume ounce can treat up to 10,000-gallons for one week, and one pouch can treat an average-sized swimming pool for up to 4 weeks. 

Bio-Active’s 2-ounce pouch is great for residential start-ups in removing the nutrients that are known to support algae growth and a 2-ounce pouch can treat most residential size pools for at least a week. 

For more information contact, Solar Sun Rings Inc., Dept.SI, 42210 Roick Drive #10, Temecula, CA 92590. Telephone 866-765-2704. Or visit the company online at


Hayward Pool Products’

efficient ‘S200’ sand filter

The S200 high-rate sand filter from Hayward Pool Products of Elizabeth, N.J., is a corrosion-proof filter that blends superior flow characteristics with ease of operation. The S200 filter has a durable 6-inch threaded inspection cover for easy access. The top diffuser guarantees even distribution of water over the top of the sand media bed and the 2-inch internal piping ensures smooth and free-flowing performance.

The filter tank is injection-molded ABS for dependable all-weather performance and the large pressure sand-water drain facilitates rapid winterizing and servicing.

The bolted center fl ange gives extra strength, and securely fastens the tank top and bottom together, allowing access to all internal components. The 7-position Hayward Vari-Flo control valve with easy-to-use lever-action handle makes it easy to dial any of the 7-valve/filter functions. The integral sight glass shows when the backwash cycle is complete, and precision-engineered umbrella-fold self-cleaning laterals allow for balanced flow, backwashing and serviceability.

For more information contact, Hayward Pool Products, Dept. SI, 620 Division St., Elizabeth, NJ 07207.Phone 800-657-2287. Online

Improve peristaltic feed rates with Dolphin pumps

The Dolphin Series of MEC-O-MATIC peristaltic pumps by Pulsafeeder, an IDEX corporation with headquarters in Rochester, N.Y., offers flexibility in feed rates up to 97 GPD to meet the needs of the pool, spa or hot tub industry.

MEC-O-MATIC pumps feature flows as low as 3.0 ounces per minute and pressures of up to 100 psi. Dolphin pumps are built with an exclusive quick-release, twist-off, clear polycarbonate, acid-resistant head to withstand the harshest environments. The pump case is molded of rugged chemical-resistant ABS. Mounting pads and a built-in wall mounting bracket allow a choice of flat-surface or wall-mounted installation.

The thermal or impedance-protected gear motor is safe, quiet and dependable. All metal-gearing parts are heat-treated, and the output shaft is supported by heavy-duty bearings. Other features include a self-lubricating chemical-resistant roller assembly, and a heavy-duty shaded pole-gear motor with lifetime lubrication,

Gear motors are available for 120V / 60 Hz or 240V 50/60 Hz operations. A 10-minute, solid-state electric current interrupter is a standard feature of every Dolphin feed pump. Dolphin series pumps have the ETL Listed Mark; they also have the ETL Sanitation Mark which certifies that the product meets NSF Standard 50 for pools, spas or hot tub systems.

For more information, contact Pulsafeeder, Dept. SI, 271010 Airport Road, Punta Gorda, FL 33982. Telephone 941-575-3832. Or visit the company online at