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Massive hot tub recall due to temp. sensor
News
December 31, 2022
Massive hot tub recall due to temp. sensor

A massive recall has been issued for faulty hot tubs.

Jacuzzi Hot Tubs and Sundance Spas have issued a voluntary recall for 23,700 hot tubs due to an issue related to their temperature sensors.

According to a Consumer Product Safety Commission recall notice published December 15, “The temperature sensor can relay incorrect water temperatures and cause the water to be hotter than the set temperature, posing injury (heat stroke) and thermal burn hazards.”

Although no injuries have yet been reported, the company has received reports of 185 inaccurate temperature readings.

Consumers are directed to use an accurate external thermometer to confirm the water temperature to be no higher than 104 degrees prior to entering the hot tub to prevent injuries and burns. Consumers should not enter the recalled hot tubs if the external thermometer temperature reads higher than 104 degrees.

They are advised to contact a local authorized Jacuzzi dealer at www. jacuzzi.com/en-us/find-a-dealer/ for Jacuzzi brands and a Sundance Spas dealer at www.sundancespas.com/enus/ find-a-dealer/ for Sundance Spas brands, to schedule a free repair.

Sundance Spas and Jacuzzi Hot Tub are also contacting all known purchasers directly.

This recall involves Jacuzzi J-200, J-300, J-400, and J-500 collection hot tubs and Sundance Spas 680, 780, 880, and 980 Series spas.

To identify hot tubs with the recalled sensor, consumers can enter the serial number on either the Sundance Spas or Jacuzzi website. The model number and serial number are engraved into a silver plate in the equipment bay of the hot tub.

The hot tubs were sold nationwide from July 2021 through December 2022 for between $6,500 and $30,000.

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