logo
    • News
    • Classifieds
    • Free Subscription
    • Book Store
    • Submit
      • Submit a Classified Ad
      • Submit an Educational Announcement
      • Submit a letter to The Editor
    • Past Issues
    • Regional Trade Shows
    • Testimonials
    • Contact
    • News
    • Classifieds
    • Free Subscription
    • Book Store
    • Submit
      • Submit a Classified Ad
      • Submit an Educational Announcement
      • Submit a letter to The Editor
    • Past Issues
    • Regional Trade Shows
    • Testimonials
    • Contact
News
August 14, 2024
Pool franchisee sued for deceptive acts

An Indianapolis pool contractor is facing a growing list of lawsuits accusing the business of taking money to build swimming pools and leaving them high and dry.

Jordan VanWye, owner of Turnkey Design and Build LLC, doing business as Premier Pools and Spas, has been in a world of legal trouble, with at least nine lawsuits against him for incomplete, negligent, and dangerous construction work.

The Ackermann family hired VanWye when their old pool started leaking. Wynter Ackermann said she saw an ad on Facebook for Premier Pools and Spas, a national pool building franchise, and decided to hire VanWye in March 2023, whose company is listed as a Premier Pool and Spa location.

The Ackermanns filed their lawsuit in April and accuse VanWye of taking a total of $112,500 in deposits for work that was never initiated or completed.

The family also lists the franchise Premier Pools and Spas as a defendant. Because of the numerous complaints against VanWye, the lawsuit alleges that Premier knew or should have known that VanWye was using Premier’s trademark and infrastructure to obtain work he had no intention of completing, and the Ackermanns accuse the franchisor of deceptive acts.

Francis Stevens paid VanWye more than $130,000 for work that was not completed and not properly permitted and inspected. As such, his lawsuit alleges, the work that had been completed must now be removed and redone to comply with local laws.

Stevens also accuses Premier Pools and Spas, as VanWye’s franchisor, of authorizing VanWye to enter into contracts and using its reputation to perpetrate his fraudulent business.

Julie Elsbury has nearly identical claims against VanWye and Premier, to the tune of more than $40,000.

The Long Family paid more than $60,000 for what they say is defective work: improperly buried gas lines, improper electrical work, and a leaking pool, among other complaints.

The Samson family paid for a pool that is cracked and causes electrical shocks. Their pool failed its inspection for bonding and grounding. They say they can’t use their pool for fear of electrocution.

The list goes on. In court documents, VanWye denies most allegations against him and his company. In an email to a local news channel inquiring about the lawsuits, VanWye said, 'This company was ruined by subcontractors, and insurance is also handling the issues at hand. Please direct any communication to my attorney.”

Premier Franchise Management, meanwhile, denies that it was a party to the contracts.

LATEST NEWS
Homes with pools raise price and sell speed
News
Homes with pools raise price and sell speed
Demand for houses with swimming pools remains strong in warm weather states
June 30, 2025
By Marcelle Dibrell As summer begins to heat up, so does the U.S. housing market — though not evenly across the board. Buyers and sellers are navigati...
this is a test
News
Final summer survey results tallied
June 30, 2025
Each year, Service Industry News takes the pulse of the pool and spa service sector through our comprehensive survey, and in this final installment of...
this is a test
during the pandemic peak. This ….
News
during the pandemic peak. This ….
June 30, 2025
during the pandemic peak. This has resulted in a widening gap between buyers and sellers. According to Redfin, there are approximately 1.9 million sel...
this is a test
News
Chem exposure sends 5 to hospital
June 30, 2025
Several patrons at a residential community swimming pool in Apache Junction, Arizona, were sent to the hospital following a hazardous materials incide...
this is a test
News
New Jersey city pool workers arrested
June 30, 2025
A group of municipal pool workers in New Jersey has been arrested for allegedly stealing chemicals from the Secaucus town pool to support their privat...
this is a test
Gators swim to escape heat wave
News
Gators swim to escape heat wave
June 30, 2025
As summer heats up across the South, pool technicians are being reminded that it’s not just algae or cloudy water that can cause a service delay. Some...
this is a test
Read Our Newsletter
ePaper
coogle_play
app_store
Free Subscription
View Current Print Ads
Educational Announcements
Aquatic Training Institute

Educational Leverage

Foundation For Pool Industry Education

Locey Pool

Pool Chemistry Training Institute

Pool & Hot Tub Alliance

Portofino University

Underwater Pool Masters
Trade Show Dates
  • The International Pool Spa Patio Expo
    Nov. 12-14, Dallas, Texas
  • The Pool and Spa Show
    Jan. 28-30, Atlantic City, New Jersey
  • 35th Annual National Plasterers Conference
    Feb. 26-28, Lake Buena Vista, Florida
  • The Southwest Pool and Spa Show
    Feb. 4-8, Houston, Texas
  • The Western Pool and Spa Show
    Feb. 6-8, Long Beach, California
Books to Order
About Us Terms of Use Privacy Policy
We use cookies to ensure that our website gives you the best experience possible. By continuing to use this website, you agree to this use of cookies.OK