News
December 14, 2021
to Amazing Backyards to build ….

to Amazing Backyards to build their dream swimming pools.

In Canterbury, Connecticut, Brian Roy of Roy’s Pools, is the subject of eight complaints filed with the Department of Consumer Protection for unfinished work. According to DCP, Roy only has a Home Improvement Contractor license, which is not applicable to pool installations. DCP is investigating if he did work outside the scope of his license.

In Tucson, Arizona, Patrick Crone, owner of Imperial Pools & Design LLC is now unlicensed after a series of complaints from customers. At least 50 customers filed complaints with the Arizona Registrar of Contractors, who revoked Crone’s General Contractor’s license in October after revoking his KA6 Dual Pool Contractor’s License a few weeks earlier.

And in Boston, Massachussetts, Steven Docchio of Xtreme Living Pools and Construction, is the subject of an NBC miniseries “To Catch A Contractor.” The series details Docchio’s criminal history in three New England states including Rhode Island and Connecticut where he is barred from working.

“It’s more important than ever to do your research before choosing a business, particularly on big-ticket items or projects.”said Mechele Agbayani Mills, President and CEO of BBB serving Central East Texas.

LATEST NEWS
Florida code to retain single-wire bonding
2026 Florida building code unchanged: HB-405 requiring equipotential bonding grids defeated
April 14, 2026
By Marcelle Dibrell Two proposed bills that drew opposition from the pool and spa industry failed to advance before the close of the 2026 Florida Legi...
April 14, 2026
Water testing should drive nearly every decision on a service route — yet in practice, it is often rushed, minimized, or skipped altogether. When it i...
TX drought tightens new pool permits
April 14, 2026
Ongoing drought conditions in South Texas are creating uncertainty for the pool and spa industry, particularly in Corpus Christi and surrounding commu...