Schedule at a glance
Sunday January 21: Certification Courses Monday January 22: Certification Courses; Show Seminars, 8:30 a.m.5 p.m.
Tuesday, January 23: Certification Courses; Show Seminars, 8 a.m.4:15 p.m.; Exhibit Hall, 10 a.m.-5 p.m.
Wednesday, January 24: Certification Courses; Show Seminars, 8 a.m.-4:15 p.m.; Exhibit Hall, 10 a.m.-5 p.m.
Thursday, January 25: Show Seminars, 8-10 a.m.; Exhibit Hall, 10 a.m.-2 p.m.
The Pool & Spa Show will take place at the Atlantic City Convention Center from Tuesday, January 23 through Thursday, January 25. Powered by the Northeast Spa and Pool Association, it’s a success because it is made for pool and spa people by pool and spa people.
The Pool and Spa Show’s education conference has been reimagined to maximize the benefits of interactive classroom learning, providing your entire team with the opportunity to engage with industry peers and benefit from face-to-face interactions with industry experts teaching on the most in-demand topics.
In addition to general conference seminars, The Pool & Spa Show also offers pre-show educational opportunities such as NPC Start-Up Certification, CPO training, Genesis courses, Watershape University, and a variety of PHTA certification courses. Further specialty sessions covering a wide range of topics are available throughout the conference.
The following are the show’s business and technical classes in the show’s regular educational package.
Monday’s classes include:
• Pivoting for Success: How to Prepare Your People & Business for Change
• Women in the Industry Leadership Workshop: A Personal Deep Dive
• Pool Opening Essentials
• Rookie to All-Star: The Fundamentals of Pool Service
• Basic Hydraulics 101
• Introduction to PVC Membrane
• Job Site and Employee Safety Training
• Sanitation Control Systems
• SPANISH Understanding Hydraulics
• Understanding & Troubleshooting Automation
• Using Finance to Grow Your Business in 2024 and Beyond
• Watershape University: BUSINESS 1121: Operating Philosophies & Policies
• Your Guide to New Jersey Pool and Spa Licensing Requirements Tuesday’s classes include:
• Atmospheric and Induced Draft Gas Heater Installation & Troubleshooting: Comprehensive Intro to Gas Burning Pool Heaters
• Basic Water Chemistry for Service Techs
• SPANISH Electricity for Pool and Spa Professionals Intermediate
• A Pro's Guide to Above Ground Pool Assembly & Liner Installation (Hands-on workshop)
• Automate Your Service Department
• CODE BROWN: When Wildlife Invades the Swimming Pool-Snakes, Rats and Bears, Oh My!
• Finding Leaks – Turn Headaches into Profits
• Fluidra Variable Speed Pumps
• GENESIS C406: Pool Shell Cracking in Shotcrete/Gunite Construction
• GENESIS D131: Identifying New Business & Design Trends
• Liner Measurements: From Tech to Pro
• Make Your Customer Service Contagious! 6 Steps to Training Superstars!
• Plaster and Fill Water: How to Prevent a Disaster
• Resilient Pool Service: How to Make More and Do Less
• Salt Chlorine Generators – Do's and Don'ts to Make Saltwater Pools Easier to Maintain and Operate
• Secrets – and Impact – of Successful Job Costing
• SPANISH Practical Water Chemistry
• The Future of Technology and AI for a Complete Pool Management
• Understanding Hydraulics (Intermediate)
• Tile & Coping Hands-on Workshop
• Electricity for Pool and Spa Professionals (Intermediate)
• Excavation Competence & Person Training
• You Don't Have to Be Exceptional. You Do Have to Be Effective
• GENESIS B246: Top Tips on Using Design to Close the Sale
• GENESIS C424: Damp-proofing Solution and Best Practices
• Hayward Variable Speed Pumps
• How to Use Google AI Driven Tools to grow and Manage Your Business
• Keeping Up with the Rapidly Changing Employment Landscape Under Federal & Northeast State Laws
• Pool Plumbing Hydraulics
• Pool Stains & Discoloration: What's THAT on the Pool Surface?
• Recreational Water Balance
• Service Touch Points – 9 Critical Points of Contact that Affect Customer Loyalty
• Spa Water Chemistry: It's Not Just A Little Pool
• SPANISH Pentair Variable Speed Pumps
• Stop Servicing Pools. Start Servicing Customers
• The Art of Communication How to Have Impossible, Fierce, and Difficult Conversations
• The Yellow Cake Principle: Your Recipe for Influence and Success
• Vinylology 101: The More You Know, The More You Sell
• Watershape University: CONSTRUCTION 1711: Pool Renovation Inspection Checklist: Considerations for a Successful Project
• What Got You Here Won't Move You Forward: How to Lead in Today's Workplace
• Heaters Hands-On Workshop
• PUMP It Up! Hands-On Workshop Wednesday’s classes include:
• Diving into Digital Success: A Digital Marketing Playbook for Pool Companies
• SPANISH Introduction to Advanced Hydraulics
• Watershape University: CONSTRUCTION 2252: Concrete Defect Identification and Prevention
• Coaching, Cheering, & Challenging: How to Activate Performance in Today's Employees
• De-Mystifying Pool/Spa Heat Pumps
• GENESIS D227: Collaboration Between a Designer and a Technical Advisor
• Importance of an Employee Handbook & Job descriptions
• Laws, Codes, and Standards that Affect the Pool Industry
• Leak Detection & Non-Destructive Pipe Repair Methods
• Measuring for Safety Covers
• Natural Swimming Pool Basics: What They Are and How They Work
• Pentair Variable Speed Pumps
• Practical Water Chemistry
• Present with Impact
• Proximity Matters in the Service Industry: Grow Your Business in Your Local Community
• SPANISH Hayward Variable Speed Pumps
• Stains are Not Normal
• Troubleshooting Pools: Solving the Top 4 Issues That Plague Pools
• Watershape University: BUSINESS 3421: Financial Planning for the Next Economic Slowdown
• Watershape University: SERVICE 3121: Electricity, Bonding and Controls for Service Professionals
• What Are You Lighting?
•Tile& CopingHands-OnWorkshop
• Pool Opening Essentials
• Rookie to All-Star: The Fundamentals of Pool Service
• In-Ground Pool Vinyl Liners: Installation & Troubleshooting for that Perfect Fit
• Principles of Pool Plumbing
• Team Leadership and Personal Growth
• Advanced Leak Detection for the Seasonal Professional
• Algae: Causes & Prevention
• Effective Employee Discipline & Termination
• Every Day isA(Sales) Presentation
• Filtration and Circulation
• GENESIS C103: Shotcrete
• GENESIS E312: Understanding Water Current
• Hot Tub Controls: When to Repair or Replace
• Maintaining Water in Salt-Chlorine Pools: The Case for Borates
• Natural Swimming Pools – Design & Construction
• Pool Chlorine Mysteries: Chlorine's Annoying Disappearing Act and How to Improve Its Behavior
• Pool Math Refresher for Service Technicians
• Proper Techniques for Prepping a Pool Shell for Plastering
• Retirement Planning in Today's World: How to Build & Develop a Plan for Individuals and Companies
• SPANISH Fluidra Variable Spa Pumps
• SPANISH Stop Servicing Pools, Start Servicing Customers
• The Power of Building Engagement Through Visual Content
• Heaters Hands-On Workshop
• PUMP It Up! Hands-On Workshop Thursday’s classes include:
• Building Trust Through Superior Leadership
• Do's & Don'ts in Repairing Whirlpool Jetted Tubs
• PHTA: Exploring the Myths of Water Quality with Science
• PHTA: RDPs, AHJs, Builders,
