Check out our latest ‘Horror File’ entry
News
September 30, 2024
CAN YOU TOP THIS?
Check out our latest ‘Horror File’ entry

CAN YOU TOP THIS?

Welcome to the latest edition of our popular “Can You Top This?” column, featuring the newest entry in the Service Industry News “Horror File.”

This issue’s entry comes to us from Brian Rejniak of Orange County Pool & Spa Service in Anaheim Hills, California.

“Two pool ‘repair men’ serviced this pool heater — Neither technician realized the obvious danger: Inadequate and low gas pressure!”, writes Brian.

I determined heater soot buildup caused by low gas pressure caused this heater to meltdown. Soot is a powder-like form of amorphous carbon, and is potentially flammable.

“The first issue, and the most common we see is an undersized gas meter. A 215k btu gas meter was feeding a 400k pool heater and the rest of the home. After our recommendation, the customer now has a 630k btu.

“Second, the person who installed the heater had used over 16’ feet of 3/4”, on newer lonox heaters and you cannot have more than 36” of 3/4”.

“Third, the distance was too great for an undersized meter. We removed the 16 feet and replaced it with 1.5”.

“The heater is no longer starving for gas and the problem is solved. Excessive soot is a fire hazard and increases risk of carbon monoxide poisoning. Had the customer not been home, their house could’ve burned down with the Santa Ana winds that day…..”

At Service Industry News, we would rather go behind the scenes and take a closer look at the type of stuff our readers encounter everyday — cracked tiles, spaghetti plumbing, rats in heaters, cars in the pool, snakes in the plumbing, and more!

When you are out in the field and you see something that doesn’t look right, send us an email along with a picture and a brief description: Send your photo to serviceindustrynewscd@yahoo.com. Please write: Attention Horror File, in the subject line and thank you for remembering us when you are out there.

LATEST NEWS
CO poisoning kills family, father sues
Pool heater installed under soffit vents, propane fuel connected to nat gas orifice
August 31, 2025
By Marcelle Dibrell A Texas man whose family died from carbon monoxide poisoning is suing the companies he believes are responsible for the faulty ins...
August 31, 2025
For pool and spa service professionals, time is always at a premium. Between long routes, equipment troubleshooting, and customer care, setting aside ...
Mark your calendar for WPSS 2026
August 31, 2025
It’s never too early to start planning for the Western Pool & Spa Show, set to take place from February 12–14 at the Long Beach Convention & Entertain...
August 31, 2025
A federal court has upended the core legal strategy natural gas supporters have relied on to preserve gas-powered appliances in homes and businesses. ...