logo
    • News
    • Classifieds
    • Free Subscription
    • Book Store
    • Submit
      • Submit a Classified Ad
      • Submit an Educational Announcement
      • Submit a letter to The Editor
    • Past Issues
    • Regional Trade Shows
    • Testimonials
    • Contact
    • News
    • Classifieds
    • Free Subscription
    • Book Store
    • Submit
      • Submit a Classified Ad
      • Submit an Educational Announcement
      • Submit a letter to The Editor
    • Past Issues
    • Regional Trade Shows
    • Testimonials
    • Contact
News
December 31, 2023
Service sector revenue up in 2023 per PHTA

The Pool & Hot Tub Alliance (PHTA) released their Quarterly Pulse Report for the 3rd quarter of 2023.

These quarterly reports share the sentiments of pool and spa executives about their company’s performance compared to previous quarters, with a look ahead at how they think their company will perform in the next quarter.

The Q3 Pulse Report indicates revenue has remained the same or increased for more than 61% of respondents. A majority of the revenue increase took place in the service, maintenance, and repair sector, where 81% of respondents said revenue was flat (6%) or increased (75%). Echoing this data is revenue for the retail sector, where more than 77% of respondents said revenue was the same (22%) or increased (55%).

In terms of employment, the builder segment remained largely unchanged while the service, maintenance, and repair sector grew substantially, with 54% of respondents reporting increases in headcount. And of those 54% that increased headcount, 67% increased by 6% or more.

Looking at the current backlog of new build projects, the backlog has declined with 61% of respondents experiencing anywhere from a 1% to more than a 15% reduction in backlogs for new pool builds. That said, backlogs for remodel jobs remain at the same level from Q2 to Q3. All said, a majority of builders, service providers, and retailers are optimistic and expecting steady or increased revenue for their companies over the next 12 months. Specifically:

• 87% of service, maintenance, and/ or repair respondents said revenue will be the same or better;

• 67% of builders, designers, and remodelers said revenue will be the same or better; and

• 71% of retailers said revenue will be the same or better.

More than 135 companies participated across all sectors – retail, service, maintenance, hot tubs, and builders. Respondents reiterate that the top two issues weighing on their minds are the economy, including inflation and interest rates, and the ability to recruit and retain staff.

The Q4 Quarterly Pulse Survey will open on January 15, 2024, and closes 15 days later. The opening dates for the remainder of the year for the Quarterly Pulse Survey are:

• Q1 2024 opens April 15.

• Q2 2024 opens July 15.

• Q3 2024 opens October 15.

• Q4 2024 opens January 15, 2025. This survey is open to all industry professionals in the builder, retail, service, maintenance, and hot tub sectors. PHTA plans to release Q4 results by February 15, 2024.

Visit www. phtainsights.com to receive a customized benchmark report, For more information, visit the PHTAResearch Center, or contactAmy Willer, PHTA’s Associate Director of Marketing and Communications, at awiller@phta.org or 703-838-0083, ext. 121.

LATEST NEWS
Sodium bromide warning label change
News
Sodium bromide warning label change
EPA mandates NaBr product packaging state ‘Not for use in outdoor pools’
April 30, 2025
By Marcelle Dibrell The consequences of a 2021 EPA decision are now being felt by pool professionals who have long relied on sodium bromide for pool a...
this is a test
News
Service pros prepare safe summer pools
April 30, 2025
A pool and spa service technician’s job goes far beyond maintaining water clarity and balancing chemicals. Ensuring the safety of swimmers is a critic...
this is a test
News
Man drives car into swimming pool
April 30, 2025
A man died after driving his car into a backyard swimming pool. The fatal incident occurred in Brea, California, on April 18, when the man drove his c...
this is a test
News
Chlorine gas release at ‘The Club ’
April 30, 2025
Thirteen children were treated for chemical inhalation following a chlorine gas release at a California swimming pool club. The children were experien...
this is a test
News
Diving for eggs, toys and prizes
April 30, 2025
This year, public pools across the country made a splashy twist on a spring tradition by inviting families to dive in for underwater Easter egg hunts....
this is a test
News
Calling all Service Pros— Let’s check those gates
April 30, 2025
Safe Gates Help Save Lives – Check Your Pool Gate Month By D& D Technologies Drowning is the leading cause of accidental death in children ages 1-4 ye...
this is a test
Read Our Newsletter
ePaper
coogle_play
app_store
Free Subscription
View Current Print Ads
Educational Announcements
Aquatic Training Institute

Educational Leverage

Foundation For Pool Industry Education

Locey Pool

Pool Chemistry Training Institute

Pool & Hot Tub Alliance

Portofino University

Underwater Pool Masters
Trade Show Dates
  • The International Pool Spa Patio Expo
    Nov. 12-14, Dallas, Texas
  • The Pool and Spa Show
    Jan. 28-30, Atlantic City, New Jersey
  • 35th Annual National Plasterers Conference
    Feb. 26-28, Lake Buena Vista, Florida
  • The Southwest Pool and Spa Show
    Feb. 4-8, Houston, Texas
  • The Western Pool and Spa Show
    Feb. 6-8, Long Beach, California
Books to Order
About Us Terms of Use Privacy Policy
We use cookies to ensure that our website gives you the best experience possible. By continuing to use this website, you agree to this use of cookies.OK