Maytronics is a leader in the robotic pool cleaner industry, producing nearly half of all the robotic pool cleaners sold each year. (Maytronics states on their website that their share in the global robotic pool cleaners market has grown consistently to 48 percent of the residential and 44 percent of the public pool market over the last 10 years.)
Their Dolphin Premier model is often considered a best-performing option by many service techs, often cited for its effectiveness in handling leaves, algae, and various debris. The Premier was even rated the 'Best Robotic Pool Cleaner' by USA Today.
The Dolphin Premier robotic pool cleaner is often praised for several key features and capabilities that distinguish it as a top-tier option among pool owners.
• Commercial-grade performance: The Premier is equipped with dual commercial-grade motors, providing powerful suction and scrubbing, outperforming most other residential models. It's built on the same platform as the more expensive Dolphin Wave 75, offering similar features and durability.
• Multi-media filtration: This is a stand-out feature, offering users the ability to choose from four different filter options depending on their needs.
• NanoFilters: For tackling fine particles like sand, silt, and algae, these filters enhance water clarity and remove contaminants that might otherwise pass through standard filters.
• Oversized Leaf Bag: Ideal for pools with a lot of foliage, this bag allows the robot to collect large amounts of leaves and debris without needing frequent emptying.
• Standard Cartridge Filters: For everyday cleaning and maintenance.
• Optional Disposable Debris Bag: Provides a hassle-free cleaning option where users can simply dispose of the bag after use.
• Waterline cleaning: Unlike many robotic pool cleaners that only focus on the pool floor and walls, the Dolphin Premier actively scrubs and cleans the waterline, tackling scum, algae, and biofilm buildup where the water meets the tile.
• Smart Navigation (SmartNav 2.0): The Premier uses advanced software to map the pool and determine the most efficient cleaning path, reducing overlap and ensuring comprehensive coverage.
• Weekly timer with Media-Alert: This feature allows users to schedule automatic cleanings daily, every other day, or every third day. The Media-Alert function notifies users when the filter needs to be cleaned.
• Anti-tangle swivel cable: This patented feature prevents the power cord from tangling, ensuring uninterrupted cleaning and reducing frustration.
• Energy efficiency: The Premier uses energy-efficient DC motors, consuming significantly less power compared to older pressure-side and suction-side cleaners.
While the Dolphin Premier is a premium-priced robot, consumers consistently point to its powerful cleaning, versatility with filtration, and smart features as reasons why it's a worthwhile investment for many pool owners.
Troubleshooting and Maintenance
To ensure the Dolphin Premier continues to perform optimally, understanding common troubleshooting and maintenance practices is essential.
• Filter Cleaning: The Premier offers a multi-media filtration system with different options like NanoFilters, Standard Cartridges, and an Oversized Leaf Bag. The manufacturer recommends rinsing filters with a garden hose after each cycle, especially the leaf bag. For fine particles, regular deep cleaning, potentially soaking the filter in a cleaning solution, may be necessary. For a thorough clean, some filters can be machine washed (bag filters) or run through a dishwasher (cartridge panels) with mild detergent – but always air dry. Maytronics recommends using fine filters for large debris and ultra-fine filters for smaller particles like dust and sand.
• Impeller Cleaning: Periodically check and clean the impeller, which is the underwater propeller, to ensure proper suction and movement. Maytronics suggests cleaning it every two weeks to maintain smooth operation This is typically a simple process, often involving removing a single screw to access it. Remember to unplug the cleaner before handling the impeller.
• Brush Inspection: Regularly inspect the brushes for wear and tear, especially if your pool has a smooth surface where the brushes provide grip. Consider replacement if they're worn or damaged.
• Track Maintenance: Check the tracks for proper alignment and tightness, and rinse them after each use to remove accumulated debris.
• Power Cable and Supply Care: Lay the cable straight after each use to prevent tangles and prolong its life. Store the power supply in a dry, shaded area, ensuring it's not submerged or exposed to extreme temperatures or direct sunlight. Maytronics specifically warns against using extension cords with their cleaners, so plug the power supply directly into a Ground Fault Circuit Interrupter (GFI) outlet.
• Water Chemistry: Maintaining proper pool water chemistry, including pH and chlorine levels, is vital to prevent premature wear on the robot's components.
• Rinse After Each Use: Rinse the entire cleaner with fresh water after each cycle, especially for saltwater pools, to prevent corrosion and chemical buildup. Allow the cleaner to dry completely before storing.
• Proper Storage: Store the cleaner and power supply in a cool, dry, shaded area, away from direct sunlight, rain, and extreme temperatures. Consider a dedicated caddy for easy transport and storage.
Troubleshooting common issues
• Cleaner Not Moving or Moving Erratically:
• Check the Filter: A clogged or full filter can significantly reduce cleaning performance or stop the cleaner from moving altogether.
• Inspect the Impeller: Debris caught in the impeller can hinder movement.
• Check Tracks and Brushes: Obstructions in the tracks or wornout brushes can affect movement and wall climbing.
• Check the Power Supply and Cable: Ensure the power supply is on and functioning correctly. If it doesn't turn on, try a different GFI outlet. Examine the blue cable for damage or loose connections. If the power supply turns on without the blue cable connected, the issue might be with the cable or the cleaner itself.
• Out-of-Water Self-Test: If the cleaner doesn't move, unplug it, turn it upside down, and switch on the power supply. The impeller should spin, and the tracks should move. If not, further diagnosis or repair by a service center may be necessary.
• Cleaner Not Climbing Walls:
• Dirty Filters: Clogged filters are a common reason for wall-climbing difficulties.
• Slippery Walls: Algae buildup or residues from sunscreens or oils can make walls slippery, preventing the cleaner from gripping. Brushing the walls manually can help.
• Check the Rapid Drain Flap: This flap, located behind the rear roller brush, needs to be present and in place for the cleaner to create the necessary suction to climb.
• Insufficient Cable: Ensure there's enough cable in the water for the cleaner to reach the walls and climb without being pulled back.
• Cleaner Getting Stuck:
• VGB Main Drains: The cleaner might get stuck on certain types of main drains. Turning off the pool pump during cleaning can help, as can aftermarket drain assist devices.
• Insufficient Cable Length: Ensure enough cable is in the pool to avoid limiting the cleaner's movement.
• Debris or Algae: Clear the pool floor and walls of large debris or algae buildup.
• Dirty Water or Debris Escaping: Empty and clean the filters, and check for broken non-return flaps leading into the filter area.
• Full Filter Indicator Light On (Bag/Cartridge Not Full): Inspect the impeller for debris and clean the filters. If the issue persists, try resetting the power supply by holding the button for 5-20 seconds. If the light stays on, it might indicate needing filter replacement.
Important Note: Some DIY repairs, particularly those involving the motor unit, can potentially void the warranty. When in doubt or if an issue persists after trying the basic troubleshooting steps, it's best to consult your local authorized Maytronics dealer or Maytronics customer service for further diagnosis or repair. Replacement parts are available through Maytronics and authorized retailers if needed.
